internet of things

Navigating IPv4 Market: Industry Pioneers Marc Lindsey and Janine Goodman to Speak at Interop ITX

IPv4 Market pioneers Marc Lindsey and Janine Goodman to speak at Interop ITX 2018There is no longer a free pool of IPv4 addresses available for distribution across most regions of the world. The new IP protocol, IPv6, is slowly being adopted but not fast enough to satisfy the growth needs of most network operators. It is estimated that there will be at least a 5-6 year gap between IPv4 free pool exhaustion and mature IPv6 adoption. To bridge this gap, an active private market for IPv4 addresses has emerged to allow companies with excess IPv4 numbers to sell them to those in need.

The IPv4 marketplace, however, is not well understood. There are no established standards of conduct, little transparency and even less accountability. Many participants don’t fully understand what legal rights are being bought and sold, participants rely on registry data that is not always accurate, different geographic regions apply different transfer criteria and there is no assurance that third parties who may be offering their services and advice actually understand what they are doing since there are no meaningful barriers to entry to providing brokerage services, and no self-regulatory body that enforces minimal qualifications, experience or codes of conduct. Market participants, however, can take important steps to minimize risks and increase the likelihood of executing successful transactions.

In this session, we will provide a framework for understanding the current market, provide advice on how to participate in the market and navigate the various Internet registry policies, and pass on contracting tips — from the optimal contract structure depending on the needs of the buyer and seller, to critical clauses and remedies that you want in your contract in case a deal goes wrong.

Learn how to navigate the current market, including tips on Internet registry policies and contracting best practices in this post-free pool world. Interop ITX is an independent education conference for the IT community and will be held at the Mirage in Las Vegas this year, April 30 – May 4.

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IDG Contributor Network: What networks and the Internet of Things are doing for health care

By Michael Segal

With budgets and resources becoming ever tighter, the health care industry, in common with many others, is undergoing a significant digital transformation. Advances in digital technology are proving to be a great benefit, enabling health care providers to do more with less.

The ability to securely access a patient’s Electronic Medical Records (EMR) and their diagnostic test results in real time, from virtually any device, regardless of location, is now largely taken for granted. Not only does it improve a health care provider’s operational efficiency, but it can also allow for more accurate diagnoses and inform a patient’s ongoing treatment plan. Likewise, the introduction of e-prescriptions, and almost ubiquitous Wi-Fi connectivity throughout hospitals and doctors’ surgeries, have reduced the volume of administrative tasks, allowing frontline operatives to concentrate more on their primary task of delivering high-quality health care to their patients.

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The human side of IoT Transport

By IoT Now Magazine

With the increasing adoption of the Internet of Things (IoT) and artificial intelligence (AI), some social commentators believe we are now approaching a “post-human” period of our earthly existence, which may fuel fear among us mere mortals. Antony Savvas says IoT and AI will, hopefully, continue to require a human touch.

IoT devices and systems can reliably collect data but it is the quality of the humans collating it and interpreting it that is often the key stage of the whole shebang. And it isn’t just a few philosophers and Terminator fans who feel a little nervous about giving too much power to machines for making decisions instead.

If good upstanding citizens, who also happen to have a good analytical brain, aren’t in the middle of the whole show, we may have a problem. After all, key decisions about the roadworthiness of driverless cars and trucks or the automation of whole transport management systems can only truly be made by humans.

Sending a signal

Just because we have something called IoT doesn’t mean we have to do away with every human signal controller on every stretch of train track, for example. As far as trains are concerned, what we do seem to be moving to is centralised operating centres with lots of signal people being bunched together to work as a team in interpreting the deluge of data in front of them.

This is instead of using pretty little signal boxes in remote locations being operated by a single isolated individual, which may or not seem dangerous to some.

What I do know about train signallers, through having a friend as one, is that sometimes they are still required to manually open up a rail crossing gate at 4.00am, as machines can’t do everything reliably, yet, and may never be able to?

Landing in the Hudson

We also know that while many planes can literally be programmed to fly themselves, they can’t currently analyse how to interpret the best response to birds flying into their engines and the best way to land in the Hudson river as a result. Captain Sully has the sort of analytical brain that is needed to make the Internet of Things work.

Like every new technology that comes our way there is always a skills shortage for the people that can make that technology work in the most productive way.

When the first SAP ERP systems became available to business every IT person wanted SAP on their CV. But the ever-increasing numbers of SAP consultants didn’t seem to help avoid the high profile SAP deployment problems experienced by leading branded companies throughout the late ’90s and early noughties.

SAP was right when it said it wasn’t its software that was at fault, but often the way it was deployed and its results interpreted – expectations were often too high and analytics abilities were lacking. Some may say SAP was initially oversold, but that’s another argument.

The Fat Controller

The human element is key to all this. Data scientists and their reported short supply was widely reported on a […]

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IPv6 is Not the Boogeyman

By Erin Scherer

We brought our #TipsFor6 Campaign down to Miami, Florida for the ARIN 41 meeting to add even more voices to this initiative. We wanted to provide a platform to help our community members share what they’ve learned about IPv6, which may spark others to Get6 too.

Our ARIN 41 meeting attendees had a lot to say about IPv6, so we want to share their insightful tips with you. Enjoy the recap of all the tips we collected during ARIN 41, and don’t forget to Tweet us @TeamARIN using #TipsFor6 any time with your best tip!

“Just do it! Hire the right people.” – ARIN 41 Meeting Attendee

“If a service exists behind ACC/Firewall, ensure customer IPv6 ranges are configured before bringing service live on IPv6. Set server MTU to 1420 or lower to support customers using tunnel protocols.” – ARIN 41 Meeting Attendee

“If you have a non-trivial network with any sort of geographic spread (think multiple POPs and datacenters), talk to ARIN about a /28 instead of a /32. Do a strawman design breaking up the network on nibble boundaries and accounting for future growth, and you’ll see where I’m going with this.” – ARIN 41 Meeting Attendee

“Nearly 20% of critical infrastructure (DNS) is running across v6 today. V6 is here, become familiar with the protocol and how it works. Read up, bang on your keyboard, figure out where the : (colon) key is – you will need it. IPv6 is not the boogeyman!” – ARIN 41 Meeting Attendee

“Just start doing it.” – ARIN 41 Meeting Attendee

“Read: Preparing Applications for IPv6” – Andy Newton

“You can put your VLAN numbers in the network address for ease of operations.”
– ARIN 41 Meeting Attendee

“There is a fundamental paradigm change – we do not care about optimizing for address space conservation at all. Instead, optimize for engineer brain cell conservation (a finite resource!) by encoding useful information in the address such as environment, VLAN, etc. A sparse deployment which fully takes into account expansion plans will cause your successors to be in awe of your foresight! Whatever you do, don’t subdivide on non-nibble boundaries!” – ARIN 41 Meeting Attendee

“Don’t cross the streams.” – ARIN 41 Meeting Attendee

“Happy eyeballs is not your friend! Do acceptance and reachability testing with single-stacked, v6-only tools and targets, not a web browser.” – ARIN 41 Meeting Attendee

“When IPv6 address planning, use a different mindset than with IPv4 address plans. IPv6 allows one to be more creative than with IPv4, and create plans that encode other information and network topology in your subnet addresses.” – ARIN 41 Meeting Attendee

“Don’t be afraid to encode data (VLAN ID’s, Rack #’s) in your v6 address scheme. Documenting this scheme qualifies as an address plan under ARIN rules.” – ARIN 41 Meeting Attendee

We want to thank everyone who shared a tip with us in Miami! Together, we are making IPv6 a reality in our region.

If you want to check out the other #TipsFor6 we’ve collected, take a look at our first recap.

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Fusion Risk Management launches Fusion Connector for Send Word Now to give enterprises more efficient crisis command

By Zenobia Hegde

Fusion Risk Management, Inc., a provider of business continuity risk management software and services, has launched its Fusion Connector for Send Word Now®. This cloud-based managed solution enables crisis management, business continuity, and disaster recovery professionals to easily connect the award-winning Fusion Framework® Continuity Risk Management System and the Send Word Now mass notification system from OnSolve™.

With the growth of Fusion’s Connector Series™, Fusion and OnSolve continue their four-year partnership originating with MIR3, now an OnSolve solution.

The Fusion Connector for Send Word Now offers an out-of-the-box integration for initiating and tracking Send Word Now communications from within the Fusion Framework System™ while synchronising critical data to provide a “single pane of glass” to manage incidents and crisis events. In addition, the connector maintains interoperability while customers configure and evolve each system as needs change over time.

“Fusion’s Connector Series offers an excellent integration with Send Word Now,” said Steve Richardson, Fusion’s vice president of Product Management. “By connecting our systems, our customers enable their people to coordinate and respond to crisis events faster and more effectively through more efficient crisis command, broader participation, greater control, and less training needed to ensure success.”

Fusion and OnSolve are featured sponsors and exhibitors at Continuity Insights Management Conference in Miami, Florida, from April 23– 25, 2018. During the event, Fusion and OnSolve will be presenting industry thought-leadership and demonstrating their respective solutions including the new connector.

“The Fusion Connector for Send Word Now enables companies to send faster, more accurate communications from their Send Word Now account, directly through the Fusion interface,” stated Daniel Graff-Radford, chief product officer of OnSolve. “For companies that leverage both Fusion and Send Word Now, this connection provides more seamless crisis response leading to more successful outcomes.”

Comment on this article below or via Twitter: @IoTNow OR @jcIoTnow

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5G may usher in next wave of satellite communications, says GlobalData

By Zenobia Hegde

By augmenting fifth generation (5G) mobile networks with next-generation satellite capabilities, satellite operators have an opportunity to become a major player in the emerging 5G ecosystem, says leading data and analytics company GlobalData.

Sluggish speeds, high latency and lower reliability compared to traditional fiber and digital subscriber line (DSL) options have restricted satellite’s role to being a provider last resort, relegated to serve ultra-rural areas beyond the reach of other technologies.

However, with the advent of upgraded satellite technology, the capacity and performance requirements are expected to be addressed in the 5G era. The standards governing true 5G services, likely to be ready to deploy by Q3 2018, are much more ‘satellite-friendly’ than previous Long-Term Evolution (LTE) and 3G networks.

Glen Hunt, principal analyst Telecom Technology and software analyst at GlobalData, says: “The next generations of satellites – high throughput satellites (HTS) – are being built on open architectures. They are much more flexible and easier to integrate into 5G networks. With HTS, satellite operators can expand beyond rural broadband and become an integral part of the 5G ecosystem.

Glen Hunt

“HTS deployments are going to be dramatically less expensive than prior generations of satellite due to a combination of factors including new advances in launch vehicles, miniaturisation of components and correspondingly lower power consumption.”

Meanwhile, regulators are anxiously searching for opportunities to clear spectrum bands for 5G and satellite communications. For example, the US Federal Communications Commission (FCC) recently granted the application of Higher Ground for a blanket earth station license to operate up to 50,000 earth stations, known as ‘SatPaqs,’ to communicate with the multiple US-licensed satellites.

Hunt concludes: “By augmenting 5G with next-generation satellite capabilities, satellite operators have an opportunity to become a major player in the emerging 5G ecosystem. The timing may be just right – open network architectures, coupled by a broad spirit of cooperation between satellite, wireless and fixed operators may help usher in the next wave of satellite communications.”

Comment on this article below or via Twitter: @IoTNow OR @jcIoTnow

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Wi-Fi: The silver bullet for Smart Everything

By Zenobia Hegde

Wi-Fi’s use is already ubiquitous, but in the context of “Smart Everything” demand on this technology is set to increase exponentially as our ecosystems get “smarter”. From entire cities on a macro scale to individual homes and workplaces, as our collective desire for complete connectivity grows, we expect Wi-Fi to become the essential element.

According to the UN, 60% of the world’s population will live in urban areas by 2030. As cities get busier, and finite resources are put under strain, smart cities are required to improve efficiency. But the flow of communication is paramount to the success of a smart city, bringing together the intelligence of all working units within the ecosystem, says Alex Puregger, CEO of Fon.

And Wi-Fi will be a major enabler because it is entirely standardised, a unique feature of Wi-Fi that allows a huge range of personal and business devices to connect and communicate with each other.

Wi-Fi is having a transformative role in our workplaces as businesses rapidly adopt mobile-first strategies, in order to make the workplace a more productive environment. Companies are opening up their networks to new users and their devices, however, a large majority of these enterprises lack the budget and expertise to deliver the necessary security to support this activity. Demand is going to spike for Wi-Fi solutions that enhance the visibility, control, and security of network access for all types of enterprises.

The retail sector will also feel the transformative effect of Wi-Fi. E-commerce has already eaten away market share from physical retailers, so they need to act now and make the most of it. Customers want the same experience in-store as they have online, so brick and mortar retail stores need to align and combine the best of digital in a physical environment. Guest Wi-Fi will play a fundamental role in this effort, helping retailers to meet consumer’s expectations, understand them better, and also boost engagement and loyalty.

Alex Puregger

In the home, the way in which we access the internet has changed completely. Nowadays, we have more and more connected devices that demand connectivity and the forecasts are impressive in the short term. According to Qualcomm, by 2020 the average four-person household will have 50 smart devices. It seems clear that home Wi-Fi coverage and capacity must be improved, especially when we take into account the fact that the majority of service calls received by operators are in relation to Wi-Fi issues.

If we take all of the above into account, it seems clear that Wi-Fi technology will have a much more strategic role. This is a huge opportunity for Service Providers (SPs), who can capitalise on the new Wi-Fi opportunities this exponentially increasing demand presents. But in order to really maximise the potential of Smart Everything, SPs will need to go further than just providing the connectivity individual devices require. They must ensure that this connection is intelligent and efficient.

For this they will require advanced technology solutions that connect both users and things to networks transparently, without complicated authentication processes. These solutions must […]

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Avaya and Afiniti partner to bring unique and proven, AI-driven behavioural pairing to the contact centre

By Zenobia Hegde

Avaya Holdings Corp, the provider of contact centre solutions, and Afiniti, the provider of AI-based behavioural pairing solutions, announced a strategic partnership to improve enterprise customer experience and contact centre performance through a unique integration of artificial intelligence into contact centre routing technology.

This first-of-its-kind collaboration will natively integrate Afiniti Enterprise Behavioural Pairing™ with the market-leading, Avaya Contact Centre platform on which enterprise customers around the world depend for reliability at scale.

Afiniti Enterprise Behavioural Pairing discovers and predicts patterns of interpersonal behaviour to optimally pair customers with agents. With over 90 patents, Afiniti’s technology examines data and commercially available information tied to customer identity to determine patterns of successful behavioural interactions and applies these patterns in real time to drive improvements in health, enterprise profitability, and customer satisfaction.

“Every enterprise is looking to get more out of their contact centre, and AI is the next major shift in the way contact centres operate,” said Jim Chirico, Avaya president and CEO. “Working with Afiniti provides a unique, proven AI offering, and is another example of Avaya investing in transformative technologies to deliver unparalleled contact centre performance to companies around the world.”

“This partnership highlights the shift in the communications and collaboration marketplaces towards artificial intelligence and machine learning technologies as a transformational tool for large enterprise,” said Zia Chishti, Afiniti CEO and founder. “Today, Afiniti’s AI is helping save lives and delivering billions of dollars in profitability to our global clients. Our new partnership and native integration with Avaya will accelerate the pace at which our joint clients will drive precisely measurable value to their shareholders and customers.”

Optimising interactions between customers and agents leads to greater satisfaction and loyalty, improved quality of life, and enhanced revenue and profitability. IDC estimates that the worldwide value of revenue and cost transactions flowing through the contact centre in 2018 will be approximately $5 trillion (€4.10 trillion), reflecting opportunities in healthcare, telecommunications, travel, hospitality, utility, insurance, banking, among other industries with large, consumer-facing operations. Avaya and Afiniti are partnering to optimise this market opportunity.

Jim Chirico

“The native integration between Avaya and Afiniti will enable contact centre customers to easily deploy artificial intelligence technology to achieve measurably better business results,” said Dr. E. Brent Kelly, principal analyst, KelCor, Inc. “This solution can be applied to numerous contact centre business metrics including improving sales, decreasing costs and increasing customer satisfaction and is especially attractive as Afiniti reduces customer risk by using an outcome based pricing model.”

Integrating the Afiniti Enterprise Behavioural Pairing technology into Avaya’s market-leading outbound and inbound voice routing solutions, Avaya Aura® Contact Centre Elite, Avaya Proactive Outreach Manager and Avaya Oceana®, extends the value of customers’ existing Avaya investment while adding highly impactful AI capabilities.

This partnership will deliver an AI edition of Avaya Aura Call Centre Elite in the third quarter this year, enabling companies to benefit from Behavioural Pairing for both on-premises and cloud deployments. Following this will be integration with Avaya Proactive Outreach manager and Avaya Oceana.

Afiniti continues to be a charter member of the A.I.Connect, an Avaya-led initiative that brings together […]

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Particle delivers production-ready LTE cellular solution for future proofing IoT

By Zenobia Hegde

Particle, the most widely-used IoT platform, announced the release of its LTE-enabled, cellular E Series IoT module. This all-in-one cellular solution is the first commercially available LTE hardware module for IoT product creators to future proof their devices along retiring 2G and 3G networks. Particle’s LTE module includes built-in cloud and SIM support, and is certified for the newly available LTE networks designed just for IoT.

Long Term Evolution (LTE) CAT M1 network technologies are optimised for Internet of Things applications for a number of reasons. LTE hardware is less costly, offers longer battery life, and improved connectivity range. These features make novel IoT applications – such as distributed sensor networks for agriculture or hard-to-reach industrial monitoring environments – possible, whereas they were not economically feasible in the past.

These features, combined with LTE’s superior coverage, will facilitate the next wave of successfully deployed IoT products. Additionally, as US carriers move to eliminate 2G networks and end new 2G/3G device certifications, Particle’s LTE E Series provides a much needed transition path for IoT product creators while avoiding costly disruptions.

“As US carriers are quickly moving to end 2G and 3G support, and global carriers plan for LTE network rollouts, the timing for an LTE strategy is more critical than ever,” said Bill Kramer, EVP of IoT Solutions at KORE, the largest independent provider combining secure managed IoT networks, application enablement, location based services, and IoT expertise into business-centric IoT solutions.

“KORE partners with forward-looking, leading IoT ecosystem technology companies like Particle to drive LTE adoption. Particle’s E Series product line ensures that IoT builders can meet the new certification standards for LTE, which we see as the longest possible network lifecycle in the market today.”

“We are excited about the LTE-M1 product as it sets us on the right path for long-term sustainability of the connectivity elements of our solution,” said George Tsintzouras, CEO of Alert Labs, maker of smart water sensors for home flood detection. “Working with Particle has put us in the position to move to the new hardware seamlessly, keeping us focused on improving the service we deliver to our customers.”

The LTE modules are part of Particle’s existing E Series suite — an enterprise-level collection of cellular IoT solutions (including 2G, 3G, and now LTE models) — that come bundled with the Particle Device Cloud, Device OS, and Particle’s extensive collection of developer tools.

Particle’s pre-integrated cellular solution provides a faster, far less complicated path to market by taking care of the vast majority of the challenges that plague commercial IoT development — not least of which includes the extensive, time-consuming, and costly certifications required of connected devices (e.g. FCC; PTCRB; and Carrier-Specific).

“We launched our cellular development kit, the Electron, to give our developer community access to the power of cellular,” said Zach Supalla, co-founder and CEO of Particle. “The following industrial E Series line made go-to-market with 2G/3G scalable for enterprises. Now with our LTE module, businesses will evolve alongside the quickly-changing cellular landscape without missing a beat.”

The LTE lineup includes two […]

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